Office 365 Partner Opportunity

Oportunidad de Office 365 para el socio| Copyright 2010 Microsoft Corporation1Tendencias que impulsan el futuro de la productividad

CONSUMISMOMULTIGENERACIONALLIMITACIONES DE LA INFRAESTRUCTURAEN CUALQUIER MOMENTO, EN CUALQUIER LUGARCRECIMIENTO DE LA NUBEPara 2012, 20% de los negocios no poseer activos de TI.Gartner, enero. 2010El cambio a Microsoft Online Services ayudar a recortar los costos operativos en un estimado de 30% y a crear un modelo de costo variable que proporcionar mayor flexibilidad en el futuro.Ingo Elfering, VicepresidenteGlaxoSmithKlineEstamos cautelosos sobre cunta gente adoptar una herramienta nueva. Lo que descubrimos fue que el 80% de nuestros usuarios deseaban estar sobre una plataforma tipo Microsoft y utilizaban una en casaJohn Kalka, VicepresidenteIngersoll RandLa poblacin de trabajadores mviles en el mundo rebasar la marca de mil millones este ao y crecer a aproximadamente 1.2 mil millones de personas ms de un tercio de la fuerza laboral del mundo para 2013. IDC, Feb. 2010La generacin mayor del milenio (23-27) invierte un promedio de 6.8 horas interactuando con correos electrnicos de trabajo. La generacin ms joven del milenio en el trabajo invierte slo 4.2 horas en correo electrnico y ms tiempo en mensajes de texto (3 horas) o IM (3.2 horas). Accenture, enero. 20102| Copyright 2010 Microsoft Corporation2This slide talks about the trends driving the future of productivity and what we are hearing from our customers. Use this slide to set the stage for the FOP conversation.

Increasingly Challenging Environment Consumerization of ITInsecure, risky consumer-grade applications installed by enterprise usersDemand for popular capabilities (social networks, IM, blogging, mashups, etc.) at workSharing of enterprise data on public networks (LinkedIn, Facebook, etc.)Multigenerational workforce3 generations Boomers (b.1946-1962), GenX (1963-1980), Millennials (b.1981-2000) with different workstyles and attitudes toward technology80 million Millennials in US, 3.6B worldwide 4 million enter US workforce each yearBoomers deferring retirement, second careersRise of the CloudMain customer concerns: control, security still questions about cloud in minds of some20% Of Businesses Will Own No IT Assets by 2012Most enterprises looking at hybrid cloud/on-premise deploymentsInfrastructure cost and complexityToo many systems/vendors in data centerAverage $1 B company maintains 48 disparate financial systemsComplicated by M&A activity, need to maintain legacy systemsDiverse and distributed workforceRemote workers 84% of organizations have a remote workforceIncreasingly sophisticated mobile apps, mobile devicesIncreasing use of contingent staff, contractors, outsourcing

Qu dicen nuestros clientes?Las empresas avanzadas que han implementado los servidores y las herramientas ms recientes de Office 2010 pueden entregar una mucho mejor experiencia de colaboracin y comunicaciones

Las compaas y sus empleados facultados esperan ser productivos desde el trabajo, el hogar, y en el camino, en cualquier dispositivo (PC, Mac, BlackBerry, iPhone, Android, tablets)

La colaboracin ha superado el firewall para involucrar a los socios y a los clientes

La mayora de las compaas no puede hacer nada de esto porque sus herramientas de productividad y colaboracin estn limitadas, no existen o estn restringidas dentro del firewall

Hasta ahora

| Copyright 2010 Microsoft Corporation3El futuro de la productividad4

La nube en sus trminosMejor experiencia de productividad entre el PC, el telfono y el explorador

En lnea

En las instalaciones

Inteligencia de negociosAdmn. de contenido empresarialColaboracin lBsqueda empresarialComunicaciones unificadas| Copyright 2010 Microsoft Corporation8/1/20124WPC2010_ValueThis also fundamentally explains why customers like yourself consider Microsoft when it comes to your productivity solution. There are really three things that we believe separate Microsoft from every other competitor in this space, and why we think you should bet on Microsoft for productivity.

1. Were the only company that is focused on providing the best productivity experience across the PC, the phone, and the browser. Take any competitor in this spacesome of them focus on the PC and they have no browser and no phone story. Some of them are completely browser-based. They have no rich client and they have no phone. We believe that your users, and you as users, really do want to use the PC, the phone, and the browser in your daily world. You want to be able to get to your email, no matter what device youre using. You want to be able to get to your Office documents, no matter what device youre using. And were making that possible with Office 2010, SharePoint 2010, Exchange 2010. We want you to be able to work on your documents, and when someone touches it in the browser, they dont clobber all of the things that someone did in the rich client. We round-trip the Office documents from the PC, to the phone, to the browser, and back, and nobody else does that. Your investment in Office documents is huge; you do not want to lose that.

Weve also designed this so that we do things in the PC that are unique from the phone and the browser. We do things in the browser that are unique from the PC and the phone. And we do things on the phone that are unique from the PC and the browser. We havent just taken our long list of capabilities and turned a bunch of stuff off and stuck it in the browser. When youre in the browser, you get unique value that the browser brings to you. When youre on your mobile phone, you can take photos; well automatically drop those photos into your OneNote digital notebook, and that gets synced up over the cloud, and people who are using their PCs and their browsers see those photos. We dont have that capability on the PC. So, PC, phone, and browserthe best experience for each one of them.

2. We give you the cloud on your terms. We dont give you a technology ultimatum where you must move to the cloud to use our technology. We give it to you on your terms. What does that mean? It means that if youre like Starbucks, you may continue to use our technology in your headquarters operation on-premises. But Starbucks has rolled out 18,000 laptops to all of their cafes in the United States. Those 18,000 laptops are running Windows 7. And those 18,000 laptops are using Exchange Online and SharePoint Online. And its integrated in with their headquarters operations. So you can send email to anyone in the company. But the 18,000 new users, whove never had our technology before, now are using our cloud, and the rest of corporate headquarters are actually using the traditional on-premises technology. We have other customers like Coca-Cola Enterprises, whos gone 100 percent to the cloud and theyre not using any servers when it comes to Exchange and SharePoint. And so you can have the cloud on your terms. We believe that is very, very important, and were dedicated to helping you think about how to use the cloud in the most effective way.

3. Finally, the third reason we believe that you should bet on Microsoft is because we have the broadest vision for what productivity actually is. Productivity is not about desktop documents. Its not about word processing and spreadsheets. That was twenty years ago. We believe modern productivity combines the things you see at the bottom of this slide in a very seamless experience.

Enterprise Search: We believe modern productivity means enterprise search, great people search, finding people inside your company.Collaboration: It means great collaborationECM: It means enterprise content management. Why do you have different publishing systems for your intranet, and your extranet, and your Internet? You want people to use the office tools theyre familiar with and integrate those with your single enterprise content management system.BI: We believe in self-service BI. Excel, SharePoint, and SQL Server. Making it incredibly easy for you to visualize data, democratize data within your organization. UC: And of course we believe modern productivity means unified communications.

No other company takes this broad of view of what productivity means.

2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.Anuncio de Microsoft Office 365ESTAMOS UNIENDO LAS VERSIONES DE NUBE DE NUESTROS PRODUCTOS MS FIABLES DE COMUNICACIONES Y COLABORACIN CON LA VERSIN MS RECIENTE DE NUESTRO SUITE DE DESKTOP PARA NEGOCIOS DE TODOS TAMAOS.

| Copyright 2010 Microsoft Corporation5Microsoft Office 365 delivers the power of cloud productivity to businesses of all sizes, helping to save time, money and free up valued resources. Office 365 combines the familiar Office desktop suite with cloud-based versions of Microsofts next-generation communications and collaboration services: Exchange Online, SharePoint Online and Lync Online. Office 365 is simple to use and easy to administer all backed by the robust security and guaranteed reliability you expect from a world-class service provider.

Microsoft Office 365 Includes:Microsoft Office Professional PlusThe worlds leading productivity tool now seamlessly connected and delivered with cloud services for the best productivity experience across the PC, Phone and Browser.Exchange OnlineCloud-based email, calendar and contacts with always-up-to-date protection from viruses and spam.SharePoint OnlineCloud-based service for creating sites to connect colleagues, partners and customers.Lync OnlineCloud-based instant messaging, presence, and online meeting experiences with PC-audio, video conferencing and screen sharing.

Key Microsoft Office 365 Benefits:Anywhere-access to email, documents, contacts, and calendars on nearly any device Work seamlessly with Microsoft Office and the other programs your users already count on everydayBusiness-class features including IT-level phone support, guaranteed 99.9% uptime, geo-redundancy, and disaster recoveryPay-as-you-go pricing options which give you predictability and flexibility for all or part of your organizationLatest version of Business Productivity Online Suite (BPOS), which has millions of business users today

Microsoft Office 365 for small businesses offers an easy-to-use set of web-enabled tools for small businesses, independent consultants and professionals looking for business-class productivity services. Working with the tools people know and use today, Office 365 provides anywhere access to email, important documents, contacts, and calendars on nearly any device. Its free for the first 30 days and then just $6 per user per month.

Microsoft Office 365 for enterprises brings together cloud versions of our trusted communications and collaboration software with our familiar Office Professional Plus desktop suite. It is designed to help meet your IT needs for robust security, 24/7 reliability, and user productivity.

We have a variety of plans to meet the needs of businesses of all sizes and varying IT needs. Priced from $2 - $28 per month per user, each plan has the same 99.9% uptime guarantee and includes the security and support you expect from Microsoft. Office 365 offers great flexibility by allowing businesses to provide users access to only the services they need and pay-as-you-go pricing options.

Microsoft Office 365 for education provides your institution with the same great communication and collaboration experiences used in enterprises around the world while saving time and money. Microsoft Office 365 for education delivers all of this and more while training students on familiar software which employers depend upon.

Incluye

Almacene sus documentos importantes y comparta sus conocimientos usando Mis sitios personalesComparta documentos, listas de tareas y programas para mantener a las unidades de negocios en sincronizacin usando los sitios del equipoTrabaje sin esfuerzo con los socios y clientes al crear sitios para compartir la informacin de manera segura 10GB por arrendatario + 500 MB por usuario Buzn de correo de 25GB Outlook y Outlook Web AppAnti-Virus/Anti-Correos no deseadosCalendarios, Contactos & Tareas compartidosCorreo electrnico mvil para la mayora de los dispositivos incluyendo BlackBerry, iPhone, Nokia, Telfono de Windows Archivo personal de correo electrnico y capacidades de cumplimientoMensajes instantneos y presenciaLlamadas de audio y video de PC-a-PC Un clic para comunicarse desde Outlook, SharePoint, y otras aplicaciones de Office Reuniones en lnea con PC-audio, video conferencia y uso compartido de pantallaCreacin y unin a reuniones con un solo clic desde OutlookIntegracin del calendario con Outlook y Exchange

Oferta flexible de servicio con licenciamiento por usuario a pagar conforme se adquieraLa experiencia completa de Office con integracin de servicios en Union Configuracin simplificada para preconfigurar los serviciosSiempre la versin ms reciente de las aplicaciones de Office, incluyendo Office Web AppsExperiencia familiar para el usuario de Office para acceder a los servicios

Una sola interfaz para comprar, administrar y usar con control de acceso basado en roles | Inicio de sesin nico con Active Directory en las instalaciones | SLA respaldado financieramente al 99.9% | Soporte 24x7 por profesionales de TI | Geo-redundancia integrada en centros de datos regionalesCONTROL Y EFICIENCIA| Copyright 2010 Microsoft Corporation6Office Professional PlusWith Microsoft Office Professional Plus, you get the latest version of the Office applications, seamlessly connected and delivered with cloud services, so you can access your documents, email, and calendars from virtually any device. Office Professional Plus includes the new Office Web Apps, online companions to Word, Excel, PowerPoint, and OneNote, which let you review and make light edits to documents directly from a browser.Features:The flexible pay-as-you-go, per-user licensing of Office Professional Plus provides your organization with purchasing flexibility, and robust management and deployment tools give you the IT control to adapt to evolving business needs.Master your inbox and calendar with Conversation View and other advanced management tools in OutlookLeverage the power of business and social networking right within Outlook with the Outlook Social ConnectorCollaborate with control and confidence with co-authoringInstantly share slideshows, across town or around the world with PowerPoint Broadcast Slide ShowCreate presentations that are as brilliant to watch as they are easy to create with new video and photo editing tools in PowerPoint Quickly work with hundreds of millions of rows of data in Excel. Transform enormous quantities of data into meaningful information Work from virtually any place and any device with the Office Web Apps 1

SharePoint OnlineMicrosoft SharePoint Online brings together the familiar SharePoint Server technology now delivered as an online service making the power of the cloud work for your business. SharePoint Online provides a central place where people can create sites to connect colleagues, partners and customers.Features:Access to a personal site for individuals to store documents, share interests and quickly access their content from anywhereDesigned to work with the Microsoft Office applications individuals having been using for decadesBusiness units or workgroups can create team sites to share documents, task lists, and schedules to keep everyone in syncCreate project sites using SharePoint Online to automatically track documents, monitor project tasks, and milestonesCreate sites to communicate business priorities and information to the entire organization Build vibrant and engaged communities inside and outside your organizationCreate sites to manage and share information securely with partners and customers Social Networking capabilities such as activity feeds, blogs and wikis to help build community Financially-backed, guaranteed 99.9% uptime Service Level Agreement

Platform FeaturesSingle Sign OnToday in Microsoft Online Services, users have an Online services identity that is separate from their domain login and password. A sign in application runs in the system tray of each users machine, which stores their Online password, so they dont have to type it in every time. Its a workable solution that achieves a single-sign-like experience.

When the 2010 server products come to Microsoft Online, you will be able to use Active Directory Federation Services, an enterprise-class tool for federating your Active Directory with Microsoft Services. Your employees will be able to access services with their domain credentials, the same way they access the on-premises applications they use today, and there will no longer be a need for a sign-in tool.With ADFS you can also customize the login page used for authenticating OWA users (the same page is used for other federated web-based applications)Lets look closer at how ADFS 2.0 (also known by its code name, Geneva) works. Geneva is a web download for Windows Server 2008. To enable federation with Online Services, you first set up a Windows 2008 server and install ADFS as a server role. Then you use a Federate with Online tool/wizard to set up a trust between on-premises AD and Online Services. Once that is in place, when users accesses Exchange Online, they are redirected to the local Geneva server for authentication first, and then a SAML token is passed to the cloud service to log the user in. Passwords are not synchronized to the cloud, or stored there. User benefits: Overall benefit for end users is improved productivity No usability issues with remembering two identities and passwords lower confusion and frustration Common experience across Online Services (Sharepoint Online, OC Online, etc) in Wave 14Administrator benefits: Overall benefit for IT is better manageability and lower TCO Since it is a server-side solution, they dont have to spend time deploying and maintaining a client-side application Passwords are not synchronized to the cloud. Microsoft never sees credentials or password Enterprises retain security control over user accounts and password expiry Low touch, easy to set up and manage -- no change to AD code or alteration of enterprise deployment of AD is required Decreased helpdesk calls from end users forgetting their passwords

Other benefits: With ADFS, you can deploy multi-factor authentication. This includes soft certificate and smartcard authentication out of the box (not RSA or Swivel)You can customize the login page for Exchange Online and your other federated Web applications (keep in mind its the same page as used for all federated web apps, not just OWA.

Richer Admi InterfacesThe way to manage your Exchange Online environment today is using the Microsoft Online Administration Center (MOAC). The web-based interface is easy to use but currently it is fairly limited in terms of administrative power. Exchange 2010 gives you a much richer set of tools to manage and customize your Exchange Online environment.

Microsoft Online Admin Center Exchange 2010 includes a number of new native web-based management features, which are collectively referred to as the Exchange Control Panel, which enhance the capabilities of the Microsoft Online Admin Center.

Exchange Management Console: For managing an on-premises Exchange Server installation, the tool of choice for administrators has long been the Exchange Management Console. In Exchange 2010, you can use the robust capabilities of this familiar tool to manage your cross-premises Exchange environment.

Remote PowerShell: With Exchange 2010, the robust scripting capabilities of PowerShell now extend to the datacenter, allowing you to manage their hosted environment across the Internet.

The introduction of these management capabilities means that you can move your environment to cloud without giving up control. You can offload task while retaining control over essential management features. You can let the Microsoft datacenter staff manage servers, hardware, and storage, but still retain control over settings and configuration, and rolling out features that are visible to your org.

Lets take a closer look at each of these management tools.

Simplified UIFor the Standard offering, we will be providing a new user experience. Today, we have four different portals depending on the usage needs. In H2 2010, we will be consolidating the subscription, administration and end user portal into one. We will have role based access capabilities that will only allow users to access and see the features that they have rights too. Another significant improvement tied to the previous slide is we will be removing the need to have a sign-in client for users of ADFS or non-ADFS. End users will be able to managed their Online password (non-ADFS users) directly with the portal.

To ensure end users working with Office clients to have best possible experience. We will be provide customer a service connector that automatically updates the PC with the correct patches to ensure Office works well with Online. This is only required when working with Office clients. Web scenarios do not require the Service Connector.

Here are some of the other key UI design goals:

Consolidate Separate ExperiencesOne site, one navigation system across the entire lifecycle of learn/try/buy/manageGetting setup is done through one site, end-to-endOne login, one identity across all experiencesShared look & feel for all workloads within the platform

Getting Started with Online is EasyUsers dont require a Live ID to sign-up & setup, instead reserve a namespace & login ID for themselvesUsers set their own initial password for their trialInitial Sign-up process is simplified and very lightweightYour prescribed setup tasks are based on your answers to a setup assessment

Updated Information Architecture Revised organization of top-level elements, MOCP/Marketing/MOAC are now all represented at the top levelFlatter navigation scheme (2 levels instead of 3)Improved page types:Standardized, toolbar-style grids with filteringFull-page wizards & property sheets for simpler layouts & localization options

Extensible, Consistent Workload Marketing & Management ExperienceWorkloads can create consistent Service Cataloging pages in our catalogConsistent Deep-link pages for each service organized in a common wayConsistent Header link within workloads to return to the central management console

New platform requirementsOperating System RequirementsXP SP3 with RPC over HTTP patchXP Home and Media Center edition only for managed identity deploymentVista SP2 Windows 7Mac OS X 10.4 (Tiger), 10.5 (Leopard), 10.6 (Snow Leopard)Office Client RequirementsOffice 2007 SP2 and aboveInvestigating support for Outlook 2003 with Exchange OnlineInvestigating support for Office 2003 with SharePoint OnlineOffice 2008 for Mac & Entourage 2008 Web Services EditionService Connector with .NET 2.0 or later (highly recommended)New Office Communicator ClientMac Messenger 9 Browser RequirementsInternet Explorer 8 is required for XP Internet Explorer 7 for Vista users Firefox 3.xSafari 4.x

Valor de Microsoft Office 365 MEJOR EXPERIENCIA DE PRODUCTIVIDADTrabaje en equipo, de manera ms inteligente

ACCESO EN CUALQUIER LUGAR*Resuelva problemas desde ms lugares

FUNCIONA CON LO QUE YA CONOCEHerramientas familiares

SEGURIDAD ROBUSTA Y FIABILIDADTiempo activo de 99.9%. Garantizado. CONTROL Y EFICIENCIA DE TI

Lo mantiene en control

* El acceso desde dispositivos mviles depende de la calidad y disponibilidad de la red de transporte** Conctese de manera segura no es una garanta de seguridad de conexin al 100%.ENTREGANDO EL PODER DE LA PRODUCTIVIDAD DE LA NUBE A LOS NEGOCIOS DE TODOS TAMAOS, AYUDANDO A AHORRAR TIEMPO, DINERO Y A LIBERAR LOS RECURSOS VALIOSOS

| Copyright 2010 Microsoft Corporation7Acceso en cualquier lugarAcceso enriquecido en lnea o fuera de lnea para el cliente a travs de las aplicaciones de desktop de Office en PCs y Macs

Gran experiencia Web a travs de Office Web Apps, Outlook Web Apps y SharePoint entre una amplia gama de exploradores (Internet Explorer, Firefox, Safari)

Acceso transparente mvil en cientos de dispositivos desde telfonos Windows, Nokia, Android, iPhone y BlackBerry

Bandeja de entrada nica para administrar el correo electrnico y el correo de voz con mensajes unificados

Conectado de manera segura sobre Internet con HTTPS sin necesidad de VPNTelfonos

PCs y MacsExploradores

| Copyright 2010 Microsoft Corporation8Productividad y colaboracinColabore con mltiples personas para editar hojas de clculo, crear documentos y tomar notas en notebooks en tiempo real

Comunquese de manera transparente desde el correo electrnico y mensajes instantneos hacia reuniones ad-hoc en lnea, incluyendo audio, video y uso compartido en pantalla

Cree sitios para almacenar sus documentos importantes y comparta informacin con colegas, socios y clientes

Conctese fcilmente con otros en la organizacin con el uso compartido de calendario y publicaciones, fotos de contactos, alimentaciones de actividades y tarjetas interactivas de contactos

| Copyright 2010 Microsoft Corporation9Funciona con lo que ya conoceSlo funciona. Se requiere capacitacin mnima del usuario para ser productivo de inmediato

Mltiples planes disponibles que le ofrecen una manera efectiva para proporcionar capacidades familiares de productividad de negocios a todos en su negocio

Siempre actualizado con la experiencia ms reciente de productividad a travs del servicio de suscripcin

Los escenarios de implementacin hbrida permiten a los usuarios en las instalaciones y en lnea trabajar de manera transparente

En las instalaciones

Servicio de nubeCOEXISTENCIA

| Copyright 2010 Microsoft Corporation10Control y eficiencia de TISoporte telefnico 24/7 por profesionales de TI o a travs de boletas electrnicas

Portal de salud del servicio para proporcionar informacin actualizada de disponibilidad de servicio y a travs de alimentaciones RSS

Administracin simplificada con un solo centro de administracin con acceso basado en roles

PowerShell remoto para permitir scripting de tareas de rutina y acceso a datos sin procesar para generar informes

Polticas de actualizacin del servicio amigables con TI que lo ponen en control

| Copyright 2010 Microsoft Corporation11

Seguridad y fiabilidad empresarialProteccin anti-correos no deseados y antivirus de primera con mltiples motores de escaneo de virus

Los datos son copiados en un centro de datos geo-redundante para protegerlos contra fallas en todo el centro de datos

Enfoque multidimensional basado en riesgos para ayudar a proteger los servicios y la privacidad de los datos

Habilita el cumplimiento con ISO 27001, SAS 70 Tipo I, FERPA, HIPPA, FISMA, Sello de puerto seguro de EE.UU.

Respaldado financieramente al 99.9% por un Contrato de nivel de servicio

| Copyright 2010 Microsoft Corporation12

Los clientes estn adoptando la productividad de la nube

| Copyright 2010 Microsoft Corporation1340 million+ paying customers of Microsoft Online ServicesOver 9000 business customersMore than 500 government entitiesOver 50% of the Fortune 50070% Exchanging from Notes16,000 partners committed to BPOSGlobal reach: BPOS is available in 40 countries and localized into 20 languages

The move to Microsoft Online Services will help cut operational costs by an estimated 30% and create a variable cost model that will provide increased flexibility in the future. Ingo Elfering VP, Information Technology Strategy GlaxoSmithKline

Our users consistently rave about the move to Microsoft Online Services, providing familiar, intuitive solutions that we could trust with our business communications. Chris Millington Global CTO, McDonalds Corporation

We looked at a variety of cloud-based offerings, and only Microsoft could meet our requirements for reliability. We have already started our rollout, and with Exchange Online, we will consolidate 42 e-mail systems into one, reducing our IT costs by at least 30%. Olivier Baldassari CIO, Rexel Group

Ofertas de productividad para todos los segmentos de clientes14Windows Live +Office Home & Business

Individual y consumidorUso personal Financiado con publicidad/bajo costoOffice 365 para negocios pequeos + Suscripcin de Office

Negocio pequeo Uso organizacionalNo TI o Socio de TI Precio de suscripcin mensual bajoEnfoque en la sencillezAyuda de la comunidadOffice 365 para empresas Para organizaciones de cualquier tamao: SMB, MM, Cta. Corp., & EPGSe requiere TI interno o socio TI Conjunto enriquecido de cargas de trabajo y caractersticasRango de ofertas por tipo de usuarioSoporte telefnico 24x7

Live@edu + Office Professional Academic

Instituciones acadmicasPara estudiantes, educadores y personal Incluye herramientas para colaboracin y comunicacin de Windows LiveTransiciones a Office 365 para Educacin (Tiempo TBD)| Copyright 2010 Microsoft Corporation14Office 365 para negocios pequeos y profesionalesIncluye15Correo electrnico, calendario, contactos y archivo personal de ExchangeBuzn de correo de 25 GBSoporte mvil ActiveSyncSitios 1 del equipo de SharePointOffice Web AppsSitio Web 2 pblico sencilloBases de datos de acceso en lneaCliente Lync enriquecidoReuniones 3 en lneaUso compartido del desktopIM multipartes y llamadas de PC a PCAuto ayuda y Soporte de la comunidadCAPACIDADES CLAVE1 Coleccin en un sitio, acceso autenticado para el usuario externo habilitado para hasta 50 usuarios nicos/mes 2 Incluye plantillas listas para usarse, opcin para agregar dominio personalizado.3 Reuniones en lnea limitadas a 50 participantesOffice 365(Plan P1)$6/usuario/mes1-25 usuarios (se permiten mximo 50)Sin necesidad de TI Fcil de probarSencillo y fcil de usarFunciona conMicrosoft OfficeRespaldado financieramente y con garanta de tiempo activo de 99.9%Autoayuda y soporte de la comunidad

| Copyright 2010 Microsoft Corporation15Cundo no es suficiente Office 365 para los negocios pequeos?Existen varios escenarios donde Office 365 para Empresas satisface mejor las necesidades para las organizaciones pequeasNecesita sincronizacin de Active DirectoryCapacidad para sincronizar/administrar grupos de usuarios1Necesita capacidades avanzadas de archivoArchivo de correos electrnicos para cumplimiento legal2Necesita BESBlackBerry Enterprise Server3Crecimiento a >50 usuarios Organizacin de ms de 50 PCs hoy o maana4Soporte telefnico 24x7Mayor contacto vs. soporte de la comunidad5Office 365 para Empresas

| Copyright 2010 Microsoft Corporation16Trabajador de la informacinTrabajador de KioscoOfertas para el segmento de usuarios: Familia del Plan K Buzn de correo de 500 MB Sin asignacin de almacn en SharePoint Outlook Web Access (OWA completo, no Lite)Soporte POP Mensajes, calendario, contactosAnti-Virus / Anti-Correos no deseadosCapacidades de bsqueda en sitiosOffice Web AppsOffice 365 para empresasSegmentos de usuarios: Caractersticas correctas para los usuarios correctos17Oferta de caractersticas enriquecidas que satisface las necesidades totales de mensajes y colaboracinOferta de bajo precio para los usuarios que no tienen hoy capacidades de mensajes y colaboracinOfertas para el segmento de usuarios: Familia del Plan E Buzn de correo de 25GB Almacn de 500MB en SharePoint Conectividad total para el cliente (MAPI/IMAP)MovilidadLync (comunicaciones en tiempo real)Capacidades avanzadas de Exchange & SharePoint Office Professional PlusDerechos de acceso en las instalaciones

Diferenciadores clave| Copyright 2010 Microsoft Corporation17Principios bsicos:Use Office para diferenciar nuestro servicio de productividad de nubeCompita con valor premium y no en precioLas ofertas de Office 365 no estn unidas a suites en las instalaciones y nombresComplementos: Almacenamiento SP en lnea (1 GB) $0.2SuitesComponentesOffice 365 E1*$8/mesIncluye:Exchange Plan 1SharePoint Plan 1Lync Plan 2Para los trabajadores de la informacin Familia del Plan E18Office Web AppsCorreo electrnico, calendario, AV/AS, Archivo personalPortal de colaboracinConferenciasIM y presenciaOffice Pro PlusFormularios, Servicios de Access/Excel/ VisioCorreo de voz y capacidades avanzadas de archivoOffice 365 E3$20/mes

Incluye:Exchange Plan 2SharePoint Plan 2Lync Plan 2Office Pro PlusOffice Web AppsOffice 365 E4$22/mes

Incluye:Exchange Plan 2SharePoint Plan 2Lync Plan 2Office Pro PlusOffice Web AppsLync Plus (Voz)Detalles de la oferta: El Plan 2 incluye las caractersticas del Plan 1Office Web Apps requiere SharePoint OnlineVoz requiere servidores en las instalacionesVoz Precios mostrados en ERPOffice 365 E2$14/mes

Incluye:Exchange Plan 1SharePoint Plan 1Lync Plan 2Office Web Apps *Plan de servicio que se relaciona con BPOS actual| Copyright 2010 Microsoft Corporation18Para los trabajadores de kiosco Familia del Plan KPerfil de un trabajador de kiosco tpico:Invierte 5-10% o menos de su tiempo en un PCComparte una terminal con otros trabajadores de kioscoNo ha tenido acceso a un buzn de correo corporativo en el pasadoEjemplos: trabajador de lnea de manufactura, empleado de menudeo, mensajeros de correoLos Suites del Plan K estn desarrollados para abordar diferentes necesidades del trabajador de kiosco:Office 365 K1: oferta de alto volumen para este segmentoAborda la mayora de los escenarios de trabajadores de kiosco, donde el cliente desea proporcionar correo electrnico ligero y acceso al portal de una compaaProporciona capacidad para ver documentos de OfficeOffice 365 K2: Aborda trabajadores de kiosco que requieren acceso a la informacin y registro de datos sencillosIncluye las capacidades de edicin de Office Web por un costo adicional19ComponentesSuitesOffice 365 K1$4/mesIncluye:Kiosco de ExchangeKiosco de SharePointOffice Web Apps$6.00Kiosco de SharePoint OnlineNo se ofrece de manera individualKiosco de Exchange Online$2.00Office 365 K2$8/mesIncluye:Kiosco de ExchangeKiosco de SharePointOffice Web Apps| Copyright 2010 Microsoft Corporation19Clientes nuevosSegmentos nuevosEscenarios nuevosAmple el alcanceCuotas de asesorAdministre los serviciosIngresos anualesAumente los ingresosIncremente la capacidadAmple la escala Incremente los mrgenesIncremente la velocidadOportunidad para el socioOferta ampliada, oportunidades nuevas20

Cartera de ofertas ampliadaNueva solucin hbrida Mayor cuota de asesorNuevas capacidades de SharePoint Oportunidades de Office Ventas completas de productividadOportunidad de marketing con Office 2010

| Copyright 2010 Microsoft Corporation20Partner Example:

A Germany partner (meetyoo is the name not sure we can use the name) who focuses on Communication and web conferencing in the SMB Space. In the past they were very limited to their own hosting infrastructure. It was very difficult to expand their business. When Microsoft Online Service became available they decided to leverage MSFT infrastructure and focus their business on providing manage services. Their customers would purchase BPOS, Communicator, LiveMeeting License, the partner attach a monthly service to manage customer experience and account. The partner was able to sell over 40 deals in the last 10 months.

A another partner in the UK was able to increase their margin by over 40%, because they are able to bring in business consulting their business services offering. In the past it was very IT focus in solving an IT need of a customer, now the partner is able to identified customer business needs and provide IT solution to resolve the need.

Talk Track:

Microsoft Online Services provides Partners the opportunity to build long-term trusted relationships with their customers and be their trusted advisors for Online services. Partners will be able to see benefits in three core areas: expanded reach, revenue growth, and increased velocity.

We conducted a survey of more than 700 partners and talked to 40 VARs/SIs on a 1-1 basis. We also met with more than 250 partners of various types during our Partner Advisory Councils

Partners think 70% of the opportunity is incrementalOne the most interesting findings is that partners are telling that an estimated 70 percent of Microsoft Online Services sales will be to new customers that Partners would not otherwise have had access to. And sales to existing customers are expected to increase annually as well. This means new upgrades such as older version of Exchange, or (like Eddie Bauer) competitive upgrades like Notes, that they would not have been able without an Online delivery. It also means new scenarios such as selling the deskless SKU in specific verticals like retail, manufacturing or public sector Expansion to SMB - the ability to reach new customers who previously could not afford enterprise-class messaging and collaboration solutionsRecurring revenuesPartner-added Managed Services that are built around Microsoft Online Services are expected to yield up to 50 percent recurring revenues. Manage Service opportunity rises with Microsoft Online Services. Partner can become customer IT support for Email, desktop and SharePoint management. MOS enable end user support.

Increase CapacityPartner believe Online will reduce sales cycles but also delivery cycles as well as save on the cost of managing customer environments by taking advantage of the infrastructure we provide and the Online Administration Console. For instance I talked ABC Systemes in France and they are eager to use BPOS to enhance their SMB offering now they feel they can scale to multiple customers with their existing sales force and delivery team. SocioClienteMicrosoftSuite de productividad de negocios en lneaModelo del socio21

CuotasVentaCuotas netas adicionales pagadas al socio @ 12%$7,200Cuota anual recurrente @ 6%$3,600Cuota total para el socio Ao 1$10,800Nmero de asientos vendidos500Costo para el cliente por asiento/mes$10Costo para el cliente por ao$60,000Ejemplos ilustrativos

18% ao uno12% Neto adicional6% Residual| Copyright 2010 Microsoft Corporation21Anlisis de ingreso por asientoAnlisis de 40 negociosTamao promedio de negocio: 141 asientosIngreso promedio por negocio: $24,000*Fuente: Entrevista con 20 socios de Microsoft Online Services

Cuotas POR Migracin e IntegracinConsultora & PersonalizacinServicios administrados12%27%40%21%22Soporte al usuario final, administracin del desktopArquitectura de la solucin, POC, Planificacin, Pruebas, ImplementacinSocios de cuotas de registro$35/asiento(Recurrente)$20/asiento(Repeticin)$46/asiento(Repeticin)$66/asiento(Recurrente)Servicios administradosConsultora de negocios & PersonalizacinMigracin & IntegracinSocios de cuotas de registroTotal: $167/asientosMigracin a la aplicacin de Notes, Consultora del proceso de negocios| Copyright 2010 Microsoft Corporation22Total partner revenue deal range revenue per deal how they make money, break-down show the POR at 19% - attach revenues are 4x the POR fees

23Ao 2(Venta adicional de 5K asientos)Ao 3(Venta adicional de 5K asientos)Ao 1(Venta de 5K asientos)Microsoft Online Services Crecimiento de ingresos de muestra12% neto adicional el primer ao6% residual cada ao durante la vida de la suscripcinResidual$36,000Residual $72,000Residual$108,000Neto ad$72,000Neto ad$72,000Neto ad$72,000Total$108,000Total$144,000Total$180,000Oferta ampliada, ingresos nuevosResidual$86,400Neto ad$172,800Total$259,200Residual $172,800Neto ad$172,800Total$345,600Total$432,000Residual$259,200Neto ad$172,800Incremento por cuotas de $432K a $1MMIncremento de hasta 140% por cuotas POR| Copyright 2010 Microsoft Corporation23Capacidad nuevaEscenario habilitadoEnfquese en la audiencia de sociosNuevas oportunidades de SharePoint Personalice la interfaz del sitio con control Silverlight personalizadoCree mens personalizadosCree sitios segurosCree plantillas para el clienteDesarrollador e Integrador de sistemas personalizadosDisee formularios basados en el explorador usando InfoPathCree y migre formularios de negocios estndar para recopilar datos estticos e informacinDesarrollador e Integrador de sistemas personalizadosCree flujos de trabajo personalizados de documentos Cree y administre flujos de trabajo personalizadosLa interfaz integrada mejora el flujo de trabajo nativoDesarrollador e Integrador de sistemas personalizadosUse soluciones Sandbox para crear partes Web personalizadas Consolide los elementos de la lista de SharePoint Desarrollador e Integrador de sistemas personalizadosDiseo de taxonoma de administracin de contenidoCree y defina taxonomas de administracin de contenido.Integrador de sistemas

24| Copyright 2010 Microsoft Corporation24Rob Howard

Eventing and External eventing push

Oportunidades de ingresosSocio de cuotas de registroIngresos por implementacin y migracinConsultora y servicios de negociosAdministracin de servicios2009-2010 Entrevistas de monitoreo con 78 socios de EE.UU. y Europa sobre economa de los socios e Intune; estudio continuo de versin en desarrolloQu puede generar un cliente con 100 asientos?Ingreso para el socio nuevo en el ao uno$19k $6k$18k $5k $28k $3k$2k$2k Windows Intune ~$68,000 Office 365~$16,000$12k $7k $10kCRM Online~$37,000 (20 asientos) $8k 25| Copyright 2010 Microsoft Corporation25What can 100 seat customer yield?

Microsoft Online Services enable you the partner to provide a full line of service for you customer. The revenue opportunity is available across of our platform.

BPOS is only the beginning of the stack for Microsoft Online Services. From the basic of email and collaboration, partner yield around ~$167 dollar per seat of BPOS. As you can see the breakout that majority of the revenue is in services.

By engaging partner with BPOS and moving customers email system to a cloud platform, desktop management can be a logical next step. Microsoft Windows Intune enable you to remotely manage customer desktop. We did a deep dive with 78 partners with our Windows Intune beta program, partners have suggested that there is about up to $680 dollar opportunity per seat around Windows Intune especially in Manage Services such as desktop support.

Not only does our Microsoft Online Services offer IT support for the fundamental needs of your customers such as desktop support and email management. If this particular customer needs a 20 seat CRM system for their Sales team, our Dynamic CRM online provides that capability.

In Year 2 and Year 3, the recurring revenue from manage services and the partner of record fees will bring around 50K+ in revenue

Productos y herramientas ToolsSoluciones de negociosSocios de soluciones

Escaparate de soluciones

26| Copyright 2010 Microsoft Corporation26Wednesday, August 1, 2012DraftBPOS Partner Sessions Slides for WPC 2009 (Draft)http://www.microsoft.com/online/partner/solutions-showcase.mspx 2010 Microsoft Corporation. Todos los derechos reservados. Microsoft, Windows, Windows Vista y otros nombres de productos son o pueden ser registros y/o marcas registradas en EE.UU. y/u otros pases.La informacin en la presente es slo para fines informativos y representa el visin actual de Microsoft Corporation a la fecha de esta presentacin. Debido a que Microsoft debe responder a las cambiantes condiciones del mercado, no se deber interpretar como un compromiso por parte de Microsoft, y Microsoft no puede garantizar la precisin de ninguna informacin proporcionada despus de la fecha de esta presentacin. MICROSOFT NO OFRECE GARANTA ALGUNA, EXPRESA, IMPLCITA O REGULATORIA, EN CUANTO A LA INFORMACIN EN ESTA PRESENTACIN.27| Copyright 2010 Microsoft Corporation8/1/2012 2:42 PM27 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Chart1114000266000383000204000

Sales

Sheet1SalesPOR Fees$114,000Migrate & Integrate$266,000Consulting$383,000Managed Services$204,000To resize chart data range, drag lower right corner of range.