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Toll Global Forwarding
Datum: 18. November 2016
2Toll Global Forwarding
Introducing Toll Global Forwarding
Customers benefit from a full range of air, ocean and supply chain management services supported by our global network
� Member of the Toll Group of companies (Listed on the Australian Stock Exchange)
� Toll Group has 1200 offices in 55 countries, 46,000 employees
� Headquartered in Hong Kong, Toll Global Forwarding has over 5000 employees
� Worldwide network of over 125 offices in 27 countries throughout Asia, Australia, New Zealand, Europe, North America, Africa and the Middle East
3Toll Global Forwarding
History of Toll Group
1983
2006
2007
� 45,000 employees � 55+ countries� 100+ acquisitions� 1,200+ sites � 3mil m(2) w/house space� AU$8.8 billion revenue
2008
Albert Toll commences business in Newcastle, Australia with ‘buggy and cart’
1888
Paul Little (former Managing Director) leads management buy out from Peko Wallsend
1986
Floated on the Australian Stock Exchange
1993
A$5 billion acquisition of Patrick Corporation
2006
Baltrans Acquisition and Demerger of Virgin Blue
2007
2008
2014
Ranked in top 20 on the ASX Complete restructure and
de-merger of Asciano Limited (former Patrick rail and ports
business)
4Toll Global Forwarding
Toll’s global competitorsRanking by group revenue
Key highlights
• Toll Holdings independently ranked in the Top 15
• JP-Toll would be collectively ranked within the Top 5
Notes
• DPDHL revenue excludes mail division
• Other than JP, rankings exclude postal organisations e.g. USPS, La Poste, Royal Mail, Australia Post etc.
$13.6bn
$18.8bn$20.9bn
$26.2bn
5Toll Global Forwarding
Toll Global
Logistics
Toll Global
Forwarding
Toll Resources & Government
Logistics
Toll Global
Express
Toll Domestic
Forwarding
World class contract logistics solutions provider in the Asia Pacific region
International freight forwarding and advanced supply chain management services
Provides logistics services to the oil & gas, mining, and government and defence sectors in Australia, Asia and Africa
Market leading express freight operator in Australia providing time sensitive freight distribution, and top ten express logistics provider in Japan
Domestic freight forwarding across Australia and New Zealand
Toll Group
Operating Divisions
6Toll Global Forwarding
Toll Group’s Customer Breakdown by Sector
Retail, Food & Beverage
- Fast Moving Consumer Goods (FMCG)- General merchandise
Mining
- Machinery and equipment- Oil and gas project logistics- Mine site consumables
Steel & Industrial
- Metal and non-metal products - Inputs to construction and equipment- Fabrication, casting and forging product
Government& Defence
- Material planning & procurement- Defence logistics- Humanitarian aid
Automotive& Machinery
- Original Equipment Manufacturing (OEM) parts- Finished vehicle distribution and PDI- Aftermarket parts and accessories
Chemicals & Agribusiness
- Commodity Chemicals - Speciality Chemicals- Environmental & Facilities Services
Energy - Oil & Gas – Equipment & Services
Finance and Insurance
- Banks- Insurance- Diversified Financials
Other
- Consumer Services- Utilities- ICT- Health and Pharma- Media & Print
- Transport- Paper & Packaging- Business Services- Wholesale
7Toll Global Forwarding
Increasing Group Turnover
1.41.6
2.02.6
3.33.8
4.1
5.96.5
6.9
8.28.7 8.7 8.8
4.9
0
1
2
3
4
5
6
7
8
9
10
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
A$ b
illi
on
Toll’s history of organic growth,has seen consistent revenue
growth over a number of years
8Toll Global Forwarding
Global Footprint
Our operating structure consists of a network of 27 countries and clusters, with 125 offices servicing our long standing customers
� Australia and New Zealand� South East Asia (Includes Indonesia, Malaysia, Singapore, Thailand and Vietnam)
� Greater China (Includes Hong Kong and Taiwan)
� Indian Sub-continent and Middle East (India, Sri Lanka and UAE)
� Turkey� United Kingdom � Mainland Europe (Includes Denmark, Finland, France, Germany, Italy,
Netherlands, Norway and Sweden)
� Americas (Includes Canada)
� South Africa (Includes Zambia)
9Toll Global Forwarding
Toll Global Forwarding in Australia and New Zealand is currently the largest freight forwarder in total volume of TEU’s to Asia.
Australia and New Zealand
Facts & Annual Volumes
� 38,634 tonnes air freight
� 93,215 TEU’s ocean freight
Service offering
� Air freight
� Ocean freight
� Supply Chain Audits
� Supply chain management and collaboration
� Supply Chain Integration
� Logistics
� Tracking
� Vendor Management
� PO management
� Buyers Consolidation
� Direct to Port / Store
� Customs brokerage
� Project services
Key sectors moved include
� Automotive
� Chemical
� Manufacturing
� Mining
� Resources
� Retail
� Steel and Industrial
DARWIN
TOWNSVILLE
BRISBANE
SYDNEY
MELBOURNE
ADELAIDEPERTH
AUCKLAND
TAURANGAHAMILTONNEW PLYMOUTH
CHRISTCHURCH
NAPIER
WELLINGTONPALMERSTON NORTH
10Toll Global Forwarding
Toll Global Forwarding offers comprehensive tailored solutions to customers across the Asian region.
South East Asia
Facts & Annual Volumes
� 8,381 tonnes air freight
� 30,695 TEU’s ocean freight
Service offering
� Air freight
� Ocean freight
� Sea-Air
� Logistics services
� Tracking, purchase order management and sales order management
� Project services
� Domestic pick up
� Customised reporting
� Charter and part charter
� Buyers' consolidation
Key sectors moved include
� Automotive
� Building Materials
� Footwear
� Furniture
� Garments & Textiles
� IT
� Medical & Healthcare
� Wine & Spirits
THAILAND
VIETNAM
SINGAPORE
MALAYSIA
INDONESIA
11Toll Global Forwarding
Our dedicated teams are able to find a solution for you and your company tailored solutions across our China, Hong Kong and Taiwan branches.
Greater China
Facts & Annual Volumes
� Top 10 NVOCC in China
� Top 20 NVOCC in Hong Kong
� 40,099 tonnes air freight
� 226,479 TEU’s ocean freight
Service offering
� Air freight
� Ocean freight
� Sea-Air
� Logistics services
� Tracking, PO management, SO management
� Supply chain collaboration
� Customs brokerage
� Project services
� Domestic pick up
� Customised reporting
� Charter and part charter
� Buyers consolidation
Key sectors moved include
� Automotive E.g. Tyres
� Retail E.g. Garment & Textiles, Footwear
� Furniture
� IT / Hi Tech
� Wine & Spirits
� Fast Moving Consumer Goods
KAOSIUNGTAI CHUNGHSIN CHUTAIPEI
FUZHOU
XIAMEN
HONGKONG
GUANGZHOUSHENZHEN
CHENGDU
BEIJINGTIANJIN
DALIAN
QINGDAO
NINGBO
SHANGHAI
12Toll Global Forwarding
Toll Global Forwarding has branches throughout Middle East and Indian Subcontinent ensuring coverage close to major gateways and ports.
Indian Sub-continent and Middle East
Facts & Annual Volumes
� 8,983 tonnes air freight
� 39,090 TEU’s ocean freight
Service offering
� Air Freight
� Ocean Freight
� Sea-Air
� Customs Brokerage
� Freight consolidation services
� HUB from Dubai to GCC
� Land Transport Local / GCC (cross border)
� Warehousing / Supply Chain Management
� Tracking, PO management, SO management
� Customised reporting
� Specialised in GOH
Key sectors moved include
� Automotive
� Construction
� Fashion / Retail
� Food
� IT / Electronics
� Pharmaceuticals
� Project Cargo / Military
� Ship Spares
� Textiles & Accessories
� White Goods
UAE
INDIA
SRI LANKA
13Toll Global Forwarding
Toll Global Forwarding, as a being an important bridge in the region, has strategically placed branches throughout Turkey ensuring coverage at major gateways.
Turkey
ANKARA
MERSIN
ISTANBUL HQ
ADANA
BURSA
IZMIR A/P
IZMIR City
SAW A/PIST A/P
Facts & Annual Volumes
�14,920 tonnes air freight
�9,258 TEU’s ocean freight
Service offering
�Air freight
�Ocean freight
�Road freight
�Transit
�Project transportation
�Cross trade (third country transports)
�Full and part Aircraft chartering
�Consolidation
�Door to Door
�Dangerous goods specialist
�Express service
�On board Courier (OBC)
�Exhibition Logistics & Trade Show Services
Key sectors moved include
�Any other goods
�Automotive
�Construction
�Medicals
�Perishables
�Textiles
�White goods
14Toll Global Forwarding
ABERDEEN
GLASGOW LIVINGSTON
MANCHESTER
CREWEBIRMINGHAM
SOUTHAMPTON
BRISTOLLONDON
United Kingdom
Toll Global Forwarding successfully manages an extensive portfolio of leading high street customers in the UK and Ireland.
Facts & Annual Figures
�19,145 tonnes air freight
�43,020 TEU’s ocean freight
Service offering
�Air freight
�Ocean freight
�Supply chain management
�Logistics
�Sea-Air
�Warehousing and cross docking pre-retailing services
�Perishables specialists
�Nominated carrier schemes
�Project services
�Freight consolidation services
�Order management including process optimisation and solution design
Key sectors moved include
�Apparel
�Electronics
�Military
�Pharmaceutical
�Retail
NOTTINGHAM
MOUNTNESSING
CRAYFORD
GATWICK
15Toll Global Forwarding
Toll Global Forwarding has strategically placed branches throughout mainland Europe, ensuring coverage close to major gateways and ports.
Mainland Europe
Facts & Annual Volumes
� 26,886 tonnes air freight
� 52,045 TEU’s ocean freight
Service offering
� Air freight
� Ocean freight
� Sea-Air
� Logistics services
� Hand Carriage
� Critical spare part delivery services
� Warehousing and cross docking
� Project services
� Freight consolidation services
� Tracking on item, order, container or on shipment level
� Order management including process optimization and solution design
Key sectors moved include
� Automotive
� Military
� Nautical
� Oil & Gas
� Perishables
� Retail
� Ship Spares
� AOG
FINLANDNORWAY
SWEDENDENMARK
GERMANY
NETHERLANDS
FRANCE ITALY
16Toll Global Forwarding
Toll Global Forwarding is one of the leading providers of integrated supply chain solutions in the North American market.
Americas
Facts & Annual Volumes
�24,193 tonnes air freight
�86,137 TEU’s ocean freight
Service offering
�Air freight
�Ocean freight
�Sea-Air
�Local trucking
�Linehaul trucking
�Supply chain management
�Logistics (warehousing / distribution / transload / cross dock)
�Track and trace, PO management
�Vendor management
�Customs brokerage
�Project services / value added services
Key sectors moved include
�Apparel
�Footwear
�Electronics
�Pharmaceutical
�Retail
SAN FRANCISCO
LOS ANGELES
DALLASHOUSTON
CHICAGO
ATLANTA
TORONTO
MIAMI
PHILADELPHIA
BOSTONNEW YORK
17Toll Global Forwarding
Toll Global Forwarding is a gateway and hub into Africa and offers customised Supply Chain services that are flexible and add value to customers’ Supply Chain.
South Africa and Zambia
Facts & Annual Volumes
� 3,813 tonnes air freight
� 11,151 TEU’s ocean freight
Service offering
� Air freight
� Ocean freight
� Sea-Air
� Logistics services
� Supply Chain modelling and improvement
� Contract Logistics
� Customs brokerage
� Project Cargo
� Distribution
� Courier
Key sectors moved include
� Automotive & Yellow Metal
� Chemical
� Manufacturing
� Military, Defence & Nautical
� Mining Resources
� Retail
� Ships Spares
� Steel & Industrial
LUSAKA, ZAMBIA
JOHANNESBURG
CAPE TOWN PORT ELIZABETH
DURBAN
18Toll Global Forwarding
Toll Global Forwarding TGF coverage and key tradelanes
1
2
34
5
6Top tradelanes1) Asia-ANZ2) Asia-USA3) Asia-Europe4) Asia-UK5) Asia-South Africa6) Intra-Asia
19Toll Global Forwarding
Introduction to Services
Air Ocean Sea-Air
Warehousing E-services Value Added Services B2C Solutions
20Toll Global Forwarding
Air Services
TGF provides a competitive and reliable range of air freight services, to and from all ports of the globe. Our service includes
Freight Specialised solutions
Customs management
Delivery management
Standard services (door to door, door to airport, airport to door, airport to airport)
Full / partial charters Customs brokerage(with air freight move or as a stand alone)
B2C and B2B
Global network of scheduled consolidations with defined transit times
Dangerous goods Duty and tariff consulting Break bulk delivery
Expedited service for time-critical shipments
Project services Landed costing
Deferred service for less time sensitive freight
Oversized cargo
Loose and palletised shipments
On-board courier services
21Toll Global Forwarding
Ocean Services
Freight Specialised solutions
Customs management
Delivery management
Door-to-door services Charters Customs brokerage Container or LCL delivery
FCL Dangerous goods Duty and tariff consulting Container management
LCL Reefer cargo Landed costing
Consolidations c
Trans-shipment services
Non-containerised and Bulk
Oversized cargo and Specialised Projects
TGF provides a competitive and reliable range of ocean freight services, to and from all ports of the globe. Our service includes
22Toll Global Forwarding
Sea-Air Services
Toll’s Sea-Air service is the smart combination of ocean freight and air freight in one transport mode. This hybrid form of transport enables customers to send urgent goods from Asia to Europe, Africa or the Americas within two weeks.
Service overview Cost savings
� Sea-Air schedules offers guaranteed departures and are available through our Toll website
� Own consolidation service offered from 35 origins in Asia Pacific
� Sea-Air service offered via Dubai (2 weeks transit), via Korea or via Singapore (both 1 week transit)
� Door-to-door service available� Customs clearance through TGF office or direct
possible
� Approximately 50% time saving compared to sea freight
� At least USD 0.50 per kg cost saving compared to air freight -> may increase during peak season
� Up to 45% CO2 emission reduction compared to air freight
23Toll Global Forwarding
Warehousing Services
Toll operates strategically located warehousing facilities in major locations around the world, including key trade gateways in Australia, New Zealand, Asia, America, South Africa, Europe, and the Middle East.
Bonded warehousing
Bulk storage for raw materials
Custom built warehousing
Pick and pack, replenishment, quality assurance and dispatch services
Secure and safe storage
Shared and dedicated warehousing
Temperature controlled premises
24Toll Global Forwarding
e-Services
Public track and trace
Shipment Management
Order Management
Supply Chain
SolutionIntegrated services Integrated information management Planning and routing Lead logistics management
Supply chain managementTracking across multiple modes and legs Integrated international and domestic tracking
Purchase order tracking at line level Basic reporting Document management
Full Order / Vendor ManagementAdvanced reportingMilestone management
Shipment level visibilityReporting and Documents
Shipment event management Alerting advanced reporting
Basic shipment visibility
25Toll Global Forwarding
iCON Track and Trace Mobile Site
Accessible from the mobile site at: m.tollgroup.com
26Toll Global Forwarding
Value Added Services
Toll Global Forwarding offers a full range of value added services at origin and destination, tailoring a solution for you and your business
Buyer’s consolidation
Customer specific labelling
DC by-pass and store ready cartons
Inventory receipt and storage
Kitting and assembly
Pick and pack
Pre-retailing processing
QC testing and inspection
ScanPack
27Toll Global Forwarding
www.tollgroup.com/tollglobalforwarding