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NORMA ISO 9001:2015CAMBIO MAYORNivel Inicial
FUTURO DE LA ISO 9001
INICIO junio 2012
El fin de esta nueva norma es tener empresas competitivas para 2020
OBJETIVOS ISO 9001:2015
Actualizar ISO 9001 para reflejar practicas de negocio moderno
Mantener el enfoque a procesos
Cambio mayor desde ao 2000
Mejor conformidad de producto
Poder integrar otros sistemas de gestin.
EXPECTATIVAS
Jun 2012 Work Draft Cero WD0
Nov 2012 Work Draft Uno WD1
Mar 2013 Comitee Draft CD1
Ene 2014 Draft Intern.Std. DIS
Sep 2014 Final DIS borrador FDIS
Ene 2015 FDIS VOTO FDIS
Sep 2015 ISO 9001 :2015
Cunto cambiar la norma?
30 % aproximadamente
Alineacin de las normas
El nuevo enfoque de las normas es alinearlas con las normas:
ISO 22000, 50001, 30301, 22301, 13485, 14001, 27001, 20121, 18000, 39001
TODAS LAS NORMAS TENDRAN AHORA UNA ESTRUCTURA DE 10 REQUISITOS
Estructura de laNORMAS ISO 9001:20151. ALCANCE
2. REFERENCIAS NORMATIVAS
3. TERMINOS Y DEFINICIONES
4. CONTEXTO DE LA ORGANIZACIN
5. LIDERAZGO
6. PLANIFICACION
7. SOPORTE
8. OPERACIN
9. EVALUACION DEL DESEMPEO
10. MEJORA
4. Contexto de la Organizacin4.1 ENTENDIENDO EL CONTEXTO DE LA ORGANIZACIN 4.2 ENTENDIENDO LAS NECESIDADES Y EXPECTATIVAS DE LAS PARTES INTERESADAS 4.3 DETERMINANDO EL ALCANCE DEL SISTEMA DE GESTION 4.4 SISTEMA DE GESTION XXXX
5. Liderazgo5.1 GENERAL 5.2 COMPROMISO GERENCIAL 5.3 POLITICA 5.4 ROLES ORGANIZACIONALES, RESPONSABILIDAD Y AUTORIDAD
6. Planeacin6.1 ACCIONES PARA DIRECCIONAR EL RIESGO Y SUS OPORTUNIDADES 6.2 OBJETIVOS DE XXX Y PLANES PARA ALCANZAR ESTOS.
7. SOPORTE7.1 RECURSOS 7.2 COMPETENCIA 7.3 TOMA DE CONCIENCIA 7.4 COMUNICACIN 7.5 INFORMACION DOCUMENTADA 7.5.1 GENERAL 7.5.2 CREADA Y ACTUALIZADA 7.5.3 CONTROL DE INFORMACION DOCUMENTADA
8. OPERACIN
8.1 PLANEACION Y CONTROL OPERACIONAL
9. EVALUACIN DEL RENDIMIENTO9.1 MONITOREO, MEDICION, ANALISIS Y EVALUACION 9.2 AUDITORIA INTERNA 9.3 REVISION GERENCIAL
10. MEJORA CONTINUA10.1 NO CONFORMIDADES Y ACCION CORRECTIVA 10.2 MEJORA CONTINUA
REFERENCIAS DOCUMENTARIASPARA LA ELABORACIN DE LA NORMA SE TENDRA EN CUENTA.
CONCEPTOS FINANCIEROS
ISO 10014 ISO 9004:2009 Sarbanes Oxeley ISO 31000 ISO 9001 Small Business Handbook Comment 296 ISO 9001:2008 Quality systems handbook David Hoyle (sixth edition) Using the standards as a framework for business improvement ISBN number 978-1-85617-684-2 Conformity Assessment Body AICQ (Cultural Association)
ISO/IEC 20000-1 First edition 2005-12-15 Information technology - Service management Part 1:Specification
ISO/IEC 20000-2 Information technology Service management Part 2: Code of practice
SOX
Balanced Scorecard
Sandford Liebesman, Mitigate SOX Risk with ISO 9001 and 14001, Standards Outlook, Quality Progress, September 2005, 91-93.
William Stimson, ISO 9001 & Sarbanes-Oxley,Paton Press LLC, Chico, CA 2006.
SEC 17 CFR Part 241 Commission Guidance Regarding Managements Report on Internal Control Over Financial Reporting
Guidance on Monitoring Internal Control Systems by COSO (2009)
The IIA-Institute of Internal Auditors should be aligned with other stds
COMUNICACIN
ISO 10018 for developing Communication Plan
ISO 14001 Environmental Management Requirement
ISO 14063 - Environmental Management - Environmental Communication Guidelines and examples.
ISO 22000 Food Safety Management Systems
CD ISO 26000 Guideline Social Responsibilities
Conformity Assessment Body
AICQ (Cultural Association)
TIEMPO, VELOCIDAD, AGILIDAD Y ASPECTOS RELACIONADOS
ISO TC/176 N917 Communique
Output of the SC3/Ad Hoc group on Time, Speed and Agility
LIDERAZGO
ISO 10018: 20XX
ALINEACIN DEL NEGOCIO
http://www.netmba.com/marketing/pricing/
Consultants
See the attached document 9001 in High Level Structure. Identical to Annex C of the document Swedish comments Key Major Areas ISO 9001, which was distributed in the folder TG Future Revision of ISO 9001 - Initial Submissions, 2009-02.
See figure in new ISO 9001 (see attached file) which is intended to replace Figure 1 in ISO 9001:2008.
Consider other business excellence models as well as IWA 2 and IWA 4.
TS 16949
Sandford Liebesman, Down with Silos, Quality Progress, September 2008, 64-67.
Ansoff Model for Strategic Management
Underwood, J. (2002). Thriving in e-chaos: corporate strategy for uncertain times. New York; Writers Club Press.
OCEG Illustrated Series
INCLUSIN DEL RIESGO
AS9100 Aerospace Standard most recent edition
ISO 31000 Risk Management Principles and Guidelines
ISO 31010 Risk Management, Risk Assessment Techniques
ISO/IEC 16085:2006 Information technology. Software life cycle processes. Risk management
17766
14971
ISO 90000-3:1991
BSI 25999-1(Business Continuity)
Document: ISO/TC 176/SC2/N852
CMMI has a Risk and Opportunity Management process area.
Dispositions (in Mexico) issued by Comisin Nacional Bancaria y de Valores (INLAC input 1) and Banco de Mxico (INLAC input 2).
Wikipedia.com: Risk management
Survey results if available
Article - Sandford Liebesman, How to Manage Risk in a Global Economy, Quality Progress, March 2008, 58-60.
Article - Committee of Supporting Organizations of the Treadway Commission (COSO), Enterprise Risk Management integrated framework, and
Strengthen Enterprise Risk Management for Strategic Value, www.coso.org.
Article - The Committee of Sponsoring Organizations of the Treadway Commission, Enterprise Risk Management Integrated Framework; Executive Summary Framework, American Institute of Certified Public Accountants, Jersey City, NJ, 2004